Concert Hall

The Box Office and cloakroom for the Concert Hall are located on Level M. Large bags and umbrellas must be left at the cloakroom.

We’ve updated our cloaking policy to ensure everyone can safely enjoy their visit to QPAC.

Items larger than A4 must be left at the Cloakroom

Items such as backpacks and oversize items including large handbags and umbrellas present a trip hazard. They are not permitted within QPAC theatres.

To avoid delaying your entry to the theatre, we strongly encourage patrons to avoid bringing to QPAC any items larger than an A4 sheet of paper. Backpacks, umbrellas and items – including handbags – larger than A4, must be left at one of our cloakrooms.

A large bag is defined as measuring 30cm long and 21cm wide or larger, or a bag that QPAC staff consider to be of an irregular size and which may create an unacceptable risk to the health and safety of patrons if permitted within QPAC theatres.

To ensure the safety and security of all patrons, QPAC reserves the right to inspect all bags and personal belongings that patrons wish to take into the theatres. Searches will be carried out courteously and discreetly.

Cloakrooms are located at each theatre and are available to patrons with a valid ticket to a performance on that day.

If you are unsure whether a bag or other item needs to be cloaked, please seek guidance from QPAC cloakroom staff.

QPAC will not be providing booster cushions/booster seats until further notice.

There are three dining options located on the ground level of QPAC, just moments from your theatre seats. The Lyrebird, Cafe and Bistro are all licensed and have a variety of meals to choose from.

The foyer bar and merchandise stand are located on the Stalls level (Level 2 in the lift). The foyer bar also sells light snacks and there are vending machines for chocolates and other items. An additional bar is located on the balcony level (Level 4).

Check with the bar staff during your visit, but it is usually OK to take drinks into the theatre, as long as they are in plastic cups.

The best toilets for the Concert Hall are on Level TM. There are additional toilets on Levels M and 4 and downstairs from Door 6 on the Grey Street side of the foyer. Wheelchair accessible toilets are on the ground level and Levels LM, 2 and 4. There are baby change facilities in the toilets on Level TM.

Three lifts provide access to the Concert Hall foyers from the ground floor. Check your ticket for your door number and go to Level 2 for doors 1-10, or Level 4 for all other doors. Unless you have specifically booked wheelchair accessible seating, it is likely that your visit to QPAC will involve some stairs, so please check at the time of booking or call 136 246 if you have mobility issues.

It's not necessary to get dressed up to come to QPAC. Although if you are coming to a gala event, it is likely that guests will be dressed to attend a special occasion. Usually smart casual dress is perfect. Because all of our theatres are air conditioned, you may want to bring a light wrap or jacket, especially if you are dressed for Brisbane summer weather.