At QPAC, we strive to provide a welcoming and inclusive experience for all visitors. We offer a range of services, facilities, and programs to ensure that everyone can attend performances and participate in our programs. We encourage visitors to inform our staff of any individual needs they may have at the time of booking.
important information
Here's some important information to ensure your visit is comfortable and enjoyable:
Booking Information
To enhance your visit and provide you with the best experience possible, we kindly request that you provide us with as much information as you can at the time of booking. Please call 136 246, or if you have any inquiries, feel free to send us an email at info@qtix.com.au.
Parking and Drop-off Locations
For information on parking and drop off locations around QPAC, please review the information on our getting here page.
Accessible Seating
All our venues have dedicated seating options for patrons using wheelchairs and their guests. You can enjoy the performance from specially designed wheelchair-accessible seating areas. Give us a call on 136 246 to discuss the best seating options for your needs.
Accessible Toilets
Accessible toilets are located in the following areas within QPAC:
- Lyric Theatre and Concert Hall: Mezzanine, Lower Minstrel, and Levels 2 and 4.
- Playhouse and Cremorne Theatre: Level 1 foyers.
Hearing Assistance
We have Listentech and ListenRF assistive listening system available. Please notify us when making your booking by calling 136 246, to ensure that the appropriate system is ready for you to collect from the Cloakroom before your performance. Access to this equipment is free of charge.
Our Theatres
For more detail information on access and accessibility for each of our theatres, please review the dedicated venue pages:
Companion Card
Companion Card holders receive a second ticket for their chosen companion at no cost. Bookings are made by calling 136 246 or in person at the Box Office. You will need to provide your card details when booking. Find more information on this program at the Department of Communities website.
Guide, Hearing and Assistance Dogs
We welcome patrons accompanied by guide, hearing, or assistance dogs at QPAC. Our staff is trained to meet the needs of support dogs and their handlers. Please notify the Box Office staff at the time of your booking if you plan to visit QPAC with your support dog.
Performances, Guides and Programs
Learn more about our building including entrances, parking and facilities as well as accessible performances and programs.
Accessible Performances
We offer audio described, Auslan interpreted and relaxed performances. Find out about more about upcoming accessible performances at QPAC.
Visual Story & Sensory Guide
Use our Visual Story & Sensory Guide, presented by QPAC's partner Cérge, to find out how to access QPAC, what to expect upon arrival and how to best navigate the building.
Access Guide
The access guide, developed with QPAC's partner Cérge, has information about how vision, hearing and physical access needs are accommodated at our theatres.
Audio Guide
Listen to the Audio Guide, developed by QPAC's partner Cérge to help you navigate QPAC and make it easier to find your way.
Hidden Disabilities Sunflower
To support and raise awareness of patrons with a non-visible disability QPAC is a proud member of the international Hidden Disabilities Sunflower program.
Make the most of your visit
Getting Here
Plan your visit to QPAC. There is a variety of ways to make your way to the theatre.
Eat & Drink
Just moments from your seat. We have savoury snacks, sweet treats, and refreshing beverages. Come early and enjoy a pre-show meal.
Traffic Updates & Notices
Avoid travel delays, keep updated with the latest travel information, and discover new construction projects.
Theatres & Spaces
Discover essential theatre info for your upcoming performance at QPAC. Explore our world-class venues and plan your visit today!