We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors gives strength, inspiration and courage to current and future generations, both First Nations and non-First Nations peoples, towards creating a better Queensland.

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QPAC

Accessibility

At QPAC, we strive to provide a welcoming and inclusive experience for all visitors. We offer a range of services, facilities, and programs to ensure that everyone can attend performances and participate in our programs. We encourage visitors to inform our staff of any individual needs they may have at the time of booking.

Here's some important information to ensure your visit is comfortable and enjoyable:

Booking Information

To enhance your visit and provide you with the best experience possible, we kindly request that you provide us with as much information as you can at the time of booking. Please call 136 246, or if you have any inquiries, feel free to send us an email at info@qtix.com.au.

Accessible Seating

All our venues have dedicated seating options for patrons using wheelchairs and their guests. You can enjoy the performance from specially designed wheelchair-accessible seating areas. Give us a call on 136 246 to discuss the best seating options for your needs. 

Hearing Assistance

We have Listentech and ListenRF assistive listening system available. Please notify us when making your booking by calling 136 246, to ensure that the appropriate system is ready for you to collect from the Cloakroom before your performance. Access to this equipment is free of charge.

Companion Card

Companion Card holders receive a second ticket for their chosen companion at no cost. Bookings are made by calling 136 246 or in person at the Box Office. You will need to provide your card details when booking. Find more information on this program at the Department of Communities website.

Guide, Hearing and Assistance Dogs

We welcome patrons accompanied by guide, hearing, or assistance dogs at QPAC. Our staff is trained to meet the needs of support dogs and their handlers. Please notify the Box Office staff at the time of your booking if you plan to visit QPAC with your support dog.

Accessible performances

For Auslan Interpreted and Audio Described performances please call QPAC Group Sales: (07) 3840 7466 (Monday to Friday, 9am-5pm) or groups@qpac.com.au.

Some Auslan Interpreted and all Relaxed performances can be booked online. 

For Queensland Theatre's Auslan Interpreted and Audio Described performances please call Queensland Theatre's Ticketing Team: 1800 355 528 (Monday-Friday, 9:30am-5pm) or sales@queenslandtheatre.com.au.

Audio-Described Performances
Audio-described performances are available for patrons who are blind or have low vision. 

Auslan Interpreted Performances
Selected performances are professionally signed by Auslan interpreters. 

Captioned Performance
Simply download the GoTheatrical app to access live captions on your mobile or tablet device.

Relaxed Performance
Relaxed Performances are for anyone who would benefit from a more relaxed environment – this can include but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma. These can be booked online.

Tactile Tours
Tactile tours are conducted at the discretion of the promoter, providing a unique opportunity for blind and low-vision patrons to explore props and costumes while listening to the cast and crew as they eloquently describe the visual elements of the production. These tours typically commence 90 minutes prior to the scheduled performance start time.