THE SAFEST WAY TO BUY!
QPAC is recommending the best way to protect your rights as a consumer when purchasing tickets online for all events at QPAC is via www.qpac.com.au or an authorised seller. In the instance of major musicals or touring productions authorised sellers can be confirmed by visiting the event presenter’s official website for each production.
Any tickets purchased through unauthorised sales channels may be seized or cancelled without refund or exchange and the bearer of the ticket may be denied admission.
Unauthorised sales channels include Viagogo, eBay and Gumtree.
The recent emergence of reseller channels of event/entertainment tickets online is something impacting ticketing agencies and the live performance industry nationally and internationally.
Many of these sales channels are aggressively competing for event related search engine keywords to entice consumers to their sites for the purchase of tickets, often at highly inflated prices and with little authentication processes to ensure the validity of tickets being sold.
There is great risk for purchasers as these sites are being utilised by scammers who at times are:
As a consequence, any tickets purchased through unauthorised sales channels may be seized or cancelled without refund or exchange and the bearer of the ticket denied admission.
We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors - our First Nations Peoples - gives strength, inspiration and courage to current and future generations, both Indigenous and non-Indigenous, towards creating a better Queensland. Queensland Government’s RAP Acknowledgment of Country