From Dec 17 2021, only fully vaccinated (16 + years) or medically exempt patrons, staff, artists and crew are permitted to enter QPAC. All patrons will be required to register via the Check in Qld app and provide proof of vaccination or medical exemption.

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Connecting safely at QPAC

The wellbeing of all QPAC visitors, artists and staff is our priority and with this in mind we encourage you to read through the following information about our health and safety measures prior to your visit.

Under the Queensland Government’s Public Health and Social Measures linked to vaccination status, only fully vaccinated (16+ years) or medically exempt patrons, staff, artists and crew may enter QPAC from 17 December 2021. All patrons over the age of 16 years will be required to register through the Check In Qld app and to provide proof of vaccination (or medical exemption) at time of entry.

Masks are not mandatory at QPAC, however we strongly recommend you bring a mask with you to the theatre for use where physical distancing is not possible. As QPAC is operating at 100% capacity under Queensland Government health directives, please be aware there may be patrons occupying the seats directly beside, behind or in front of you during a performance.

Information on this page is subject to change and will be updated accordingly in line with government guidelines.

The 'new normal’ - Maintain physical distancing - wear a mask when you're required to - maintain good hand hygiene - stay at home when sick - Check In Qld app - get vaccinated

Things we need you to do

Things we need you to do

  • From 17 December 2021 you will be required to provide proof of your vaccination status to be able to enter QPAC. The easiest way to do so is to link your vaccination certificate to the Check in Qld app. Please do this prior to your visit to save time, instructions are available in the app
  • If you do not have a smart phone, please print out a hard copy of your vaccination status to bring with you
  • If you have an official medical exemption, you can also link this via the Check in Qld app or bring a print-out with you to show our staff. Your exemption must be signed by a registered medical practitioner with an officially recognised reason
  • It is a condition of entry to QPAC that all patrons provide contact tracing details. To save time, download the Check In Qld app prior to your next visit and add your details as well as those of your guests. If you do not have a smart phone, one of our friendly staff will be able to help you check in manually
  • Observe physical distancing where possible when moving about in the foyers and public areas of the venue
  • While masks are not mandatory at QPAC, we do strongly recommend that you do bring your own mask with you in case you feel you need it where physical distancing is not possible in our theatres and foyers
  • If you are unwell, please stay home and contact our QTIX team 136 246 prior to the day of your performance where possible to arrange a refund if you cannot attend because you are unwell.

Feeling unwell

Feeling Unwell?

If any of the following apply to you or any member of your booking party, you or they must not come to QPAC.

  • Required to self-isolate under laws aimed at reducing the spread of COVID-19
  • Diagnosed as having COVID-19
  • You have experienced symptoms including fever, cough, sore throat, fatigue, shortness of breath, runny nose, or loss of taste or smell in the last 14 days
  • You or a member of your household has been in close contact with a confirmed case of COVID-19
  • You or a member or your household has been in close contact with anyone displaying COVID-19 symptoms
  • You or a member of your household has travelled overseas in the past 14 days
  • You or a member of your household has travelled to a COVID-19 hotspot in Australia in the past 14 days

If these apply to you or any member of your booking party, please contact QTIX to arrange a refund for that ticket. You can contact QTIX on 136 246 Monday to Saturday, 9am to 8:30pm (AEST), Sunday 2 hours prior to show start time. Refunds will not apply if the ticket holder attends the venue, displays these symptoms and is asked to leave. Check our Ticketing Terms and Conditions.


Download the Check In Qld App

Download the Check In Qld App

For contact tracing purposes we are using the Check In Qld app and encourage you to download the app prior to attending performances at QPAC if you haven’t done so already.

We recommend adding your details and those of your guests before arriving at QPAC. You can add extra guest details through the ‘Frequent Guests’ section accessed by the menu at the top left corner of the app. When you arrive at QPAC, all you’ll be required to do is scan the unique QR Code for your theatre and show our staff you’ve checked in.

Google Play Store Apple App Store


Hygiene

 Hygiene

  • Hand sanitiser is available at hygiene stations in foyers and outside lifts
  • Option to present your ticket on your phone
  • Disinfection of seating and touchpoints before each performance
  • Increased cleaning of foyer spaces and handrails
  • Increased cleaning of bathrooms
  • While masks are not mandatory at QPAC, we do strongly recommend that you do bring your own mask with you in case you feel you need it where physical distancing is not possible in our theatres and foyers.

More information for you

More information for you

  • Please download the Check In Qld app to enable us to collect your contact tracing details in a safe, secure and convenient manner
  • Please pay by card wherever possible to avoid handling cash
  • Contact details for guests will be only used if required for contact tracing
  • Vulnerable patrons are advised to seek medical advice before attending
  • Please see our Conditions of Entry

In accordance with our Conditions of Entry, all visitors enter QPAC at their own risk. Whilst QPAC has implemented all legally required and recommended control measures in relation to the COVID-19 pandemic, by entering QPAC all visitors acknowledge and accept that there currently remains an unquantifiable risk of transmission of COVID-19. All visitors are assumed to have assessed this risk of transmission, including through consideration of their own health condition, in making the decision to attend the centre.

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Acknowledgement of Traditional Owners

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors - our First Nations Peoples - gives strength, inspiration and courage to current and future generations, both Indigenous and non-Indigenous, towards creating a better Queensland. Queensland Government’s RAP Acknowledgment of Country